AssetTrack Drives Value Within CA Service Management
AssetTrack is the preferred barcode asset tracking solution for CA Service Management products. CA IT Asset Manager and Service Desk Manager r11/12. By enabling asset tracking processes to be easily implemented, AssetTrack can help ensure that the data within Service Management products is complete, current, and accurate - driving the value of IT Service Management.
The solution for tough data collection scenarios
Asset lifecycle management requires processes like receiving, inventory, audit, and disposal - processes that don't lend themselves to automated network discovery and often often require data collection in tough-to-reach locations like loading docks, storerooms or on the move during an audit sweep. AssetTrack puts Service Management into the hands of your technicians and empower them to collect data quickly and accurately wherever they are.
Increases the speed and accuracy of data flowing into Service Management
A pallet of laptops at a receiving dock, a data center full of servers, a storeroom full of monitors. AssetTrack is designed to quickly capture a large volume of data and feed that data into Service Management products. All along the way, asset managers can impose data quality rules and oversee the efficiency and accuracy of their mobile collection efforts, ensuring that clean data is rapidly flowing into the Service Management system.
Barcoding significantly increases accuracy of your asset management processes. AssetTrack is a fully-featured barcode solution that includes enterprise features like mobile fleet management for multiple collection teams, central configuration and oversight, and purchase order reconciliation.
Designed for fast, easy integration with Service Management
AssetTrack features an out-of-the-box two-way integration with Service Management - this means that all mobile devices and web forms synced to the Service Management database (MDB) and can write to the MDB. Typical implementations take 3-5 business days. Assettrack can be rapidly customized to support our specific business requirements, and all AMI consultants have extensive training in CA solutions.
Our Own Medicine: CA's Asset Management Journey
| Presenters: | Scott Burek, CA Asset Management |
| Thomas Watson, AMI |
Scott Burek presents CA's own journey in implementing a global asset management program centered around Service Management products and using AssetTrack to create a new asset management culture across the enterprise. (Windows Media Video, 51 minutes)
AssetTrack extends CA Service Desk to provide fast, accurate barcode data collection
"We were trying to achieve automation and integration, and AssetTrack met those needs. We download asset data from CA Service Desk to the handhelds, collect field data using the handheld’s scanner, then upload the data back into Service Desk it’s all very streamlined with virtually no keystrokes required." (PDF, 245K)
Striving to Achieve 100% Data Accuracy: The Challenge for Next Generation Asset Management
| Authors: | John Fulton, CA Service Management |
| Thomas Watson, AMI |
Complete, current, and accurate data is the foundation of Service Management, and this whitepaper illustrates an approach that leverages CA IT Asset Manager and AMI AssetTrack to increase information accuracy, reduce costs, and improve decisionmaking.
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